Archive for September, 2011

For Real this Time: Google Analytics Real Time

Published September 29th, 2011 Analytics 4 Comments

In spring of 2010 I made the call that Google would (probably) have real-time reporting by fall of 2010. I did this publicly at a Web Analytics Wednesday here in Portland. I was off by 1…year. Today Google publicly announced real-time reports for Google Analytics.

Now everyone with Google Analytics can geek out on their real-time data like those of us with Chartbeat have been doing for the last couple years. In all seriousness, real-time reporting is an exciting new feature, and does provide some fantastic insight when there are “momentous” events driving traffic to one’s site. An example might be a rush of traffic from a blog post getting picked up on Digg Reddit. There is a lot of debate in the web analytics community about the value of real-time analytics, with many practitioners saying it is simply monitoring, and not analytics. But with the speed of change these days, and the quickness with which a swell (see what I did there?) can form and move, some type of real-time reporting is necessary.

So will Google put Chartbeat out of business? Hardly; Google has a ways to go before the features are as robust as Chartbeat’s offering. But most sites don’t need most of those features; those that do are already paying the $10/month that Chartbeat starts at. As Google did to the paid analytics platforms when it started to gobble up market share, this will simply force Chartbeat to continue to improve and enhance it’s offering. A challenge Chartbeat is up to, and has proven it is capable of doing for two years. Again Google is pushing the industry, and improving the conditions for all of us.

Finding out about the real-time rollout was one of the more exciting moments at the Google Analytics Partner Summit earlier this month. I am excited for our clients using Google Analytics, and look forward to playing around with it myself. It should roll out to all users over the next couple weeks. Kudos to Google for an impressive enhancement; real-time reporting with the volume of sites Google Analytics is on is no small technical achievement.

Google Analytics Premium – Validation for the Enterprise

Published September 29th, 2011 Analytics No Comments

Google Analytics today announced the release of Google Analytics Premium, a paid version of the platform targeted at the enterprise. For those that still doubted Google Analytics ability to handle enterprise level web analytics, this certainly should provide validation. We’re excited that our clients will now have the ability to implement an even more robust version of Google Analytics, and that Google is so dedicated to raising the caliber of the product.

I won’t go into detail on specific features, as most of that is still confidential. But here are some basic elements of premium:

  • The ability to handle larger sets of data, from collection through analysis.
  • The ability to gather more customized information about visitors and visits.
  • Deeper integration with Google’s advertising networks, providing richer information and more actionable data for advertisers.
  • A more holistic approach to digital analytics.
Ultimately Google has done a great job of making the offerring a win-win for those that can justify the cost. For those that aren’t quite at that level, Google Analytics “Regular” still will continue to improve, and there are some VERY exciting things coming in the near future. But for those that continue to doubt the ability of GA to handle enterprise level web analytics collection and reporting, this should be more than enough validation.

Recap of the Google Analytics Partner Summit 2011

Published September 23rd, 2011 Analytics No Comments

As most of the world has heard already, SwellPath has recently been accepted into a very elite group of Google Analytics (GA) professionals.  SwellPath has recently become a Google Analytics Certified Partner (GACP).

 

What’s a GACP? 

Being a GACP means that Google has validated SwellPath’s work in regards to advance implementation of the solution, advanced analysis and very importantly a proven and effective process for engaging our customers and understanding how their business needs translate into web data, insights and areas for optimization.  As a member of the GACP, we now have access to new GA features that are in the testing phase, access to the GACP forum for shared QA among partners and the Google Analytics team and finally an invitation to the annual Google Analytics Partner Summit.

While the majority of the amazing improvements to the platform are not public yet and therefore confidential, we can’t mention specifics on new features or release dates.  GACPs got an inside look at demos of new features that will be rolled out to the public soon and others that are still in the testing phase.  The main takeaway from the new feature demos is that Google is really putting a lot of resources into improvements in data collection, speed, UI and data access.

What does this all mean? 

The gap between the large enterprise solutions and GA will be diminishing over time.  The new features will make GA an even more robust solution and narrow that gap where the current large enterprise solutions have the advantage.  SwellPath has helped clients migrate from enterprise solutions to GA and the “easy” part was building a custom tagging strategy that met the client’s needs and provided, at the very least, the same data collection as they were getting from their enterprise solution.  The big difference was in the UI and reporting options/features/visualizations that the enterprise solutions offered once the implementation was complete.  The enhancements to GA that are currently in the queue will meet or exceed what the other enterprise solutions offer.

So what does Google get out of this? 

Google does like to do things for “free” but why are they aggressively making improvements to GA that will help all of us non-paying GA users do our job?  The writing on the wall was there if you looked at it.  Deeper validation and attribution of ad spend and social media investment.  Can you hear a CMO asking what was our ROI for that $20k social media campaign?

At the Summit, Google showcased some amazing features of Android and Google+.  Why? The data is showing that social spend needs to be justified and therefore measured more precisely (PostRank acquisition) and the dramatic upward momentum in the mobile world is where more and more people will be connecting with the internet, maybe the majority in the near future…  With these massive changes in how and where people engage with the web you can either be reactive and roll out solutions to solve the tracking issues once they surface or proactive and develop a tool that will be prepared to incorporate the changes before they are occurring.  An example of this is the release of the Multi Channel Funnels report.  The data is there for everyone to see but are we even ready to use this data to drive our marketing mix strategy?  Maybe and maybe not quite yet.  Have CMO’s been asking us for the top multi-session funnel paths?  Providing inherent value to each user touch point across multiple sessions from multiple sources is a pretty advanced tactic to try and determine your perfect marketing mix. What it does do is provide more data to validate marketing spend across different ad space via the metric of “assisted conversions”.   BTW – Google makes money selling ads.

There are lots of exciting improvements and announcements coming down the pipe from Google Analytics.  Keep an eye out for some big announcements coming soon and new reporting features being rolled out in the near future.

SwellPath is a Google Analytics Certified Partner

Published September 7th, 2011 Analytics 3 Comments

I’m very excited to announce that SwellPath is now an official Google Analytics Certified Partner! First, big thanks to Greg for helping put the application materials together, and Charles and John for weathering the interview with Google. Thanks to our clients for giving us the opportunity to really push Google Analytics to the enterprise level. Particular thanks to InFocus and Jive Software, who we used for the Partner application case studies.

Finally, thanks to Google for recognizing our expertise. Although we could have applied for the program last year, we chose to wait until we felt like our technical and analytical expertise truly matched or surpassed the other Partners. As our clients on Google Analytics know, we are huge fans of the platform, and we look forward to having a closer relationship with Google and more insight into the future of GA.

Here is a link to our official press release in a PDF format, and here is the copy:

SwellPath approved to become a Google Analytics™ Certified Partner (GACP)
September 7, 2011

SwellPath, a web analytics services provider based in Portland, Oregon, today announced it is entering into a strategic agreement with Google to become a Google Analytics Certified Partner.

Clients working with SwellPath receive professional analytics implementation and consulting services for Google Analytics, a free, enterprise-class online measurement tool. Businesses of all sizes can work with a Certified Partner to receive professional, Google authorized training, implementation, and consulting services to make their websites and ad campaigns more effective. For more information, visit http://www.google.com/analytics/authorized_consultants.html

SwellPath offers custom, advanced and strategic measurement services to clients looking to increase their digital marketing and website performance. Whether you have an established in-house team or are just getting started, SwellPath’s experienced team applies a proven approach to web analytics for a variety of businesses.

“We are excited to become part of the GACP program. Since day 1 we’ve been helping our clients get the maximum value out of their digital efforts with Google Analytics,” said Adam Ware, SwellPath CEO, “ it is great to have Google validate our expertise and bring us into the program.”

“Google is really pushing the product by introducing features like multi-channel attribution, social sharing measurement, and custom variables,” said John Koenig, VP of Marketing & Strategy at SwellPath, “our clients are really able to understand and improve their ROI through the use of our web analytics offering and Google Analytics.

About Google Analytics
Google Analytics tells you exactly how visitors got to your site and how they use it. It can help you identify bottlenecks and gives you ideas for improvements, leaving you to concentrate on your marketing campaigns and increase your returns. Google Analytics is an advanced, easy-to-use tool. The software has all the functions that you’d expect from an advanced web analysis package. For more information, visit www.google.com/analytics

About SwellPath
SwellPath is a digital measurement and marketing agency founded in 2009. The company provides analytics and search services. SwellPath clients include Jive Software, InFocus, KEEN, and Nike Golf. SwellPath is a results-driven organization, focused on helping clients get better measurement and a better return on their digital marketing activities. For more information email info@swellpath.com, or call 503.224.9204.

 

 

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