Archive for April, 2011

A (Slightly) New Look

Published April 28th, 2011 SwellPath No Comments

Not redesigned, but refreshed. Either way, we’ve made some changes. We’ve listened and we’ve measured. We’ve determined what’s important to you and gave you more.

Here are some changes we’ve made:

Clean, Unified Services

The fact is, only 6% of users visit specific services pages. Even after testing, we still got little interest in the details. Thus we opted for a more streamlined and integrated way to present our offering versus a more traditional laundry list of services.

Like many agencies, our most important pages (beyond the homepage) are About, Services and Clients. It’s what you want. It’s what we focused on.

Measure Messaging

Measurement is the common thread that ties our services together. That’s it; we use data to make informed marketing decisions. That message is reinforced throughout the site.

Culture + Team

It’s not a 1-man show here, we’re a team and we like to show it off. Meet us here.

There you go – clean and to the point. Stay tuned for more changes and announcements coming this summer.

Website Redesign: A SEO Checklist

Published April 19th, 2011 SEO No Comments

Wireframes, comps, design — check

Ecommerce cart and product descriptions –- check

New copy, images, logo — check

301 redirects, title tags, meta descriptions, Google analytics code — wwwwhhhat?!?

This is the latest conversation I have been having with several of my clients that are going through website redesigns. Redesigning your look, brand and your web appearance is exciting. You are about to unveil a whole new look to market yourselves and your product to your existing customers as well as new prospects. However, with the new look, navigation and site architecture, you don’t want forget about the search engine rankings that you have already worked so hard to get. The following SEO checklist includes a few things you should have in place for search engines before you launch that new site.

301 redirects

301 redirects are one of the most important pieces to have in place when you launch a new site. If URLs must change in your redesign due to a new CMS, coding or structure, it is critical to redirect all old URLs to their relative counterpart within the redesigned website. 301 redirects pass the URL proprieties, link popularity and page rank of the old URLs, and ensure that site visitors (and search engines) don’t receive 404 errors.

Add your Google analytics

or other analytics platform tracking code. If you are using Google Analytics, make sure you use the new asynchronous tracking code.

Webmaster tools account

Since you will have new URLs, once you have placed your 301 redirects, you should update your XML sitemap and resubmit it to the search engines through webmaster tools account. This alerts the search engines to the changes in the site. You can now use the Google Analytics asynchronous snippet to verify ownership of your website for Google Webmaster Tools.

XML sitemap

Sitemaps are a way to tell Google and other search engines about pages on your site that are available for crawling. Creating and submitting a Sitemap informs Google and other search engines about all the pages on your site, including URLs that may not be discoverable by their normal crawling process. Robots.txt Disallow any pages or directories that you don’t want the search engines to crawl – login pages, search results pages, shopping cart pages.  Remember to also include a link to your xml sitemap

Custom 404 page

SEO 404 page, 404 page example

 

Having a custom 404 page lets users know that they have landed on your site. Friendly 404 pages should have the same look and feel of your website with a link to the HTML sitemap or site search so users can find what they are looking for. With this, remember to make sure your 404 page actually returns a 404 header response code so the search engines acknowledges that it is not a real page for indexing.

Here is a great example of well-designed custom 404 page that incorporate nice messaging, a little fun, site navigation and HTML sitemap to help the user find what they were looking for.

 

 

 

Keyword Research

Naturally integrate keywords into your copy as well as the following:

  • Title tags
  • Meta descriptions
  • Header tags: <h1> <h2> <h3>
  • Alt attributes for images
  • Anchor text for internal links

Keep in mind, this is only intended as a short checklist to get you thinking about SEO and your redesign and I would strongly recommend a complete SEO strategy, which would involve the above and include your site’s overall content, code, accessibility, authority, as well as researching how users search for your products or business.  The outcome of this work will ensure not only a great relaunch of your website and its products, but also the increased metrics and conversions you’re looking to achieve.

SwellPath at 2011 Summer WordCamps

Published April 14th, 2011 Analytics, Events, News 1 Comment

Summer is almost here, that means time for camping season! WordCamp season that is. Several good WordCamps in the next few months, including Seattle WordCamp this weekend (April 16th), just up the road from us. I won’t be in Seattle, but I’ll be speaking at WordCamp Orange County on May 14th, and at WordCamp Columbus on June 18th. Both talks will be focused on best practices for web analytics with WordPress sites.

If you’ve never attended a WordCamp, and you’re a WordPress user, I highly recommend making the effort to go.

Please appreciate the WC OC badge to the left – a VW bus getting barreled by a perfect wave. How great is that?

[EDIT] I’ll also be at WordCamp Raleigh in mid-May, and WordCamp Montreal in early July [EDIT]

Onsite Search Engine Optimization

Published April 13th, 2011 SEO 3 Comments

or

How to Get the Perfect Beach Body in Time for Summer

Successful SEO is essentially a combination of external factors and onsite factors. You can try to influence the external factors, but a lot of it will be up to luck and the subjective quality of your content. Onsite factors, on the other hand, are completely under your control. If you’re willing to invest the time and resources, you have the power to transform your site into a lean, mean search-engine-optimized machine. When you think about it, optimizing the onsite factors of your website is a lot like trying to get into the best shape of your life. Millions of people want accomplish both, but few understand everything that’s required to get there. More often than not, the people who are trying and failing to achieve these goals are focusing on only one aspect or simply lack an understanding of all the factors that go into play. When you boil it down, both fitness and SEO boil down to a few core fundamentals; heavy lifting, fat burning, toning and conditioning, cardio, and avoiding shortcuts.

This may sound crazy, but if you think that list applies only to fitness, think again.

  • The heavy lifting is content development: get that content pumped up and you’ll have a solid foundation.
  • Fat burning is cutting the fat from your site’s code: you want to make sure your nicely developed content isn’t hidden under a layer of flabby code.
  • Toning and conditioning is applying semantic markup to your content: this lets you add some nice muscle definition to that big hunk of content you’ve worked so hard to build up.
  • Cardio is your site speed: having big muscles is great, but if you get winded running across the street, you’re going to have issues.
  • Avoiding shortcuts is avoiding short cuts, plain and simple: cheaters never prosper in SEO or fitness.

Makes more sense now, doesn’t it? Achieving fitness and SEO goals is all about taking a holistic approach; you have to see the big picture and work on your weaknesses. Now let’s get into the details!

Heavy Lifting

If you want to get your body and your site jacked, you need to lift heavy; it’s time to hit the deadlifts, squats, and presses. You’ve got to bulk up your content. For this initial phase, focus on compound movements to build out multiple paragraphs of content. Exercises that use 200 to 300 words are best.

Remember though, shortcuts won’t work here. You can pump your content full of steroids but you’ll likely just end up with spammy, keyword-stuffed rubbish that will only make you look good (to search engines) for a short time. Once the initial effects fade, you’re left with insubstantial content that can’t hold its own. Take the high road on this one. Concentrate on pumping iron the good old-fashioned way and take the time to craft content that is well-written and informational. You still want to look ripped with keywords accentuating and defining your content, but make sure you are balanced and proportional.

Fat Burning

After putting in all the work to beef up your content, you’ll want make sure it stands out. If you pull up your page source and notice that your code is bloated or flabby, you’ve got to start cutting the fat. Stay away from simple, sugary carbohydrates like inline styles and tables. These things are easy to grab when you’re in a hurry, but will really hurt you in the long run. Make sure you don’t binge either by including massive embedded stylesheets and scripts in your page’s code. In order to look and perform at your best, you need to keep things like that external (Don’t put bad food in your <body>. Get it?).

Toning

After you’ve bulked up your content and removed the layer of fat that’s been covering it up, it’s time to work on definition. Headings, strong tags, and paragraph tags are your isolation exercises. Use them to define each area of your content so it looks its best. To start working each muscle group on its own, start by wrapping each paragraph in (you guessed it) paragraph tags. After that you can work on muscle separation by adding heading tags (H1, H2, H3) to break out your content in to sections; working keywords into these headings will provide even better definition.  Finally, make sure you have some visible abs; after all that hard work on your content you should make sure you highlight the good parts. Wrapping important keywords in your copy in strong tags and HTML lists can really make those abs pop.

Cardio

To be in peak physical condition, you need to work on cardio as well. In the 10K to the top of the SERPs, you’re up against hundreds of other runners. Even a little extra speed can help you break away from the pack. All other things being equal, Google’s going to give the gold medal to the site that isn’t ready to pass out at the finish line. To work on your site’s cardio, you’ll want to ensure images have size declarations, compress or minify resources (like JS and CSS) when possible, consolidate resources (again, like JS and CSS) into as few files as possible to minimize transfers, and  set expiration dates on your resources to leverage browser caching.

Avoiding Shortcuts

There’s no sugar coating it: getting into the best shape of your life is hard work and requires some serious dedication. This can make shortcuts look extremely appealing. In the long run though, these never pay off. Make sure your site doesn’t become an asterisk in the record books and avoid drugs like keyword stuffing. Even though you might look great really quickly, Google’s periodic drug tests flag you just as fast. Similarly, don’t waste your money on programs and products that guarantee you a “six pack in six weeks”. That shiny hidden text you ordered from that late night infomercial isn’t actually going to work. Even if it doesn’t leave you with an injury, it definitely won’t help you in any way.

Stay tuned for part two, where we’ll discuss how to market yourself and hopefully land a fitness magazine cover (through some high intensity link building!).


Follow Mike Arnesen on Google+

The Converting Visitor – Uncovering the Secrets of a Successful Visit

Published April 6th, 2011 Analytics No Comments

Improving your site’s conversion rate is typically the main objective when it comes to website optimization.  Sometimes finding ways to improve the conversion rate can be an overwhelming task with no clear direction on where to start.  Recently, I have done a lot of work on trying to hone in on specific conversion events and finding some actionable insights that can really move the needle.  The same question comes up at the beginning of each project…where to start?

A great place to start is finding out what is currently working by focusing your analysis on the visitor segment that has converted.  By utilizing custom segments in Google Analytics, you can create a segment that only includes the visitors who converted on a specific conversion event and then apply that segment to various reports to work backwards all the way to the entrance point.  If your conversion event is broad, such as making a purchase on a retail site, you can narrow it down by adding additional qualifiers to your custom segment.  Once you have really defined your specific conversion segment, you can now apply this segment to multiple reports and paint a pretty robust picture of what a successful converting visit looks like.

 

 

 

 

 

*Build out the conversion segment in custom segments.

The first place to apply your custom segment is to your keyword report.  This is the first sign of visitor’s intent and, most likely, the conversion segment will use more specific keywords to find your site that may even contain some qualifier terms that are specifically related to the conversion event itself.  Pulling a large list of keywords from this segment is a great resource to use for your SEO and paid search strategy as well as copywriting when it comes to site content and the various call-to-action buttons and touts on the site.

 

 

 

 

*The above image shows the conversion segment applied to an Organic Keyword report in Google Analytics.

Mapping this segment to your entry pages report and content and pathing reports helps you determine what type of site content is of interest to your converting visitors.  This helps determine the conversion path from the site entry point all the way through to conversion rather than simply analyzing just the conversion funnel.  Often visitors will explore another area of the site that exists outside of the defined funnel and these key pages may be a good place to add a call-to-action to try and push more visitors into the conversion funnel.  Often there can be some pre-conversion research that happens on your site and applying this segment to the your content reports can help shed some light on where that activity occurs on your site.

 

 


*The above image shows the conversion segment applied to a Top Content report in Google Analytics.

Depending on the type of conversion event you are measuring against, another great place to apply this custom segment is to your other conversion events on the site.  In a perfect world, your visitors will complete one conversion event after another.  Obviously that is not always the case but you may get at least 2 conversions out of a single visitor and finding out which conversion events pair well together can help you entice visitors to continue to navigate the site after they have converted and potentially get that second conversion out of them.  This data can be used to adjust your “Thank You” page and add a link to drive visitors towards another conversion event.

Once you gain a clear picture of what a converting visitor looks like, you can then explore ways to expand your reach and target the appropriate channels to drive more visitors like this to your site.  By determining exactly how this visitors enter your site and what content they are consuming after they land on your site, you can find more places to entice these visitors to enter the conversion funnel and eventually see great improvements to your conversion rates.

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